Refund policy

Return and Refund Policy

Last updated: July 28, 2026

At afndybbk.shop, we are committed to ensuring a reliable and convenient shopping experience for every customer. If you are not satisfied with your purchase, our return and refund policy provides guidance on how to request assistance.

Return Eligibility

Return requests may be submitted within 30 days from the date your order is delivered.

To qualify for a return:

The item must be unused and in its original condition.
The product must include original packaging and any included accessories.
Customers must provide valid order information.

Products that have been used, damaged after delivery, altered, or returned without complete packaging may not be accepted.

How to Request a Return

Before returning any item, please contact our customer service team:

Email: info@afndybbk.shop

Please include your order number, product details, and the reason for your return request. Our team will review your request and provide the necessary return instructions.

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Refund Process

After receiving and inspecting the returned item, we will send a confirmation regarding the refund status.

Approved refunds will be processed to the original payment method within 5-10 business days. The final processing time depends on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 days after delivery.

We will review the issue and provide a suitable solution.

Order Cancellation

Cancellation requests must be made within 24 hours after order placement. Once an order has entered processing or shipping preparation, cancellation may no longer be available.